At Brightive we care about building the capabilities of our consultants and we invest in their personal development to provide the best service to clients. We are a small, innovative and dynamic consultancy firm that emphasizes staff development and provides outstanding solutions, aimed at a strategic direction and ongoing business development. The office is based in Sofia, Bulgaria, however, we work with client organisations across Europe and Middle East.

Job Description:

  • Analysing client’s existing operations and processes to identify pain points, gaps, inefficiencies and any unmet business needs; understanding business objectives and motivation, often going beyond what is being stated;
  • Working with business partners and subject matter experts to define and document process requirements, explore new opportunities, conduct feasibility studies, gather insights and recommend process improvements;
  • Modelling business process diagrams as per the BPMN methodology using a variety of process mapping tools, drafting standard operation procedures (SOPs) and validating them with key business stakeholders;
  • Preparing “as-is” and “to-be” end-to-end process documentation and performing detailed gap analysis, in addition to various other documentation (status reports, impact assessments, training materials, etc.);
  • Soliciting and analysing technical requirements and user stories with the purpose of aligning them to business requirements and processes to ensure the development of consistent end-to-end solutions;
  • Supporting or leading client workshops in support of process validation, business change and their widespread acceptance across the client organisation;
  • Configuring process modelling tools (e.g. Lucidchart, Signavio, ARIS) and platforms for client projects (e.g. SharePoint), providing support and training for their usage to end users.


  • Educational background in business administration, management, computer science or information systems is desirable;
  • International experience or education, and the ability to travel and work in the EU are musts;
  • Comfortable that international travel can be required for up to 30% of the time;
  • Experience in mapping business process models in accordance with the BPMN standards is a must;
  • Operational expertise in using process modelling tools (e.g. Lucidchart, Microsoft Visio, ARIS Architect, Signavio, IBM Blueworks Live) is a must;
  • Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation;
  • Ability to work under general direction and interact with and influence project team members;
  • Ability to perform a broad range of work, sometimes complex and non-routine, in a variety of environments, and to apply methodical approach to problem definition and resolution;
  • Ability to understand and use appropriate methods, tools and applications;
  • Demonstration of an analytical and systematic approach to problem solving;
  • Ability to work closely with different business functions and understand their priorities;
  • Fluent in written and spoken Business English, any other foreign language is a plus; and
  • Good knowledge with practical experiences in applying project management methodologies (E.g. Agile, Waterfall, PRINCE2, PMI) is considered a plus.

Brightive offers:

  • A competitive basic salary and significant performance & utilisation related bonus;
  • Medical + travel insurance;
  • Public transportation card;
  • Multisport card;
  • Flexible working time and work from home policy;
  • A structured career development path including company-covered support in the pursuit of Agile, Project Management (PMI and/or PRINCE2) and Business
  • Transformation and IT consultancy certifications (BA and ITIL);
  • 5 days additional paid leave (total: 25 days);
  • An outstanding team of colleagues, based in a forward-thinking and fun shared office space at Puzl CowOrKing Space;
  • The opportunity to gain exceptional experience through involvement in some of the largest Business Change projects in Europe.

We will be thrilled to hear from talented like-minded individuals.

Interested in joining our team? Send us a CV and cover letter at [email protected].

By submitting your application to “EHS Consulting BG” EOOD (commercially known as Brightive) you hereby acknowledge that you understand and consent to the Candidate Consent Notice of the Company.