ContractSMART assists our clients in the ongoing management and support of their high-value service contracts by maximising the returned value of the contracts.
High-value service contracts can be complex and need careful management to ensure value is maximised. Often it is difficult for organisations to cost-effectively apply appropriate resources to this task, because often demand can vary and skills and time are scarce. Poorly managed contracts can cost more, deliver less, damage relationships and expose organisations to unnecessary risk.
ContractSMART embraces all of the SMART features of efficiency, location independence, lean process and excellence to deliver a contract management service that provides the value our clients need, especially in times when it is needed and while scaling to deal with unstable demand. ContractSMART efficiently tracks contract obligations and service outputs, pricing and service levels, contract variations, contract conformance,etc.
'Corporate PMOs often fail to reach their true potential, or in worst cases, fail the very Business Units and Project Managers they support and enable. A number of factors may prevent an organisation from unlocking PMO value. As someone who’s successfully worked with our ProjectSMART model for years now, I can confidently say that I will not run another project without it.'
Founder & Managing Director
We enforce response times, ensure the coverage of schedules, we set escalation rules and monitor and track obligations and service levels
|Improving the value from new or existing services contracts through better practices, tools, processes. Focusing on value and quality and minimising redundant admin tasks through smart process and tooling will radically improve the financial and operational performance of services contracts|
We validate charging, reconcile service credits and adjustments and we balance incentive and liability management
|ContractSMART includes using cloud-based software solutions to drive efficiency and effectiveness and empower clients with far greater clarity on the key attributes of their contract.|
We clarify and enforce governance, we identify and maintain stakeholders, by specifying and executing communication plans.
|ContractSMART provides the expertise needed in the right quantity at the right time. Delivering this service is not viable with inflexible and expensive internal staffing.|
We identify, quantify and mitigate the contractual risk, while clarifying the obligations and record progress and therefore reduce the potential slippages
|ContractSMART is a highly efficient service model. The greater return, however, is from the value it will release from service contracts. A short contractual review will identify the potential for releasing additional value from existing arrangements|